Reviews Page 7

4009 Marconi Avenue, Sacramento CA 95821

(855) 481-6328

http://www.ambergrove-apts.com

See why our residents are raving! Our Sacramento, California, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Amber Grove apartments in Sacramento, California today.

I wanted to like this place but could not due to the terrible onboarding process. When I applied to the property, I got approved but no one ever called me, instead I received a lease with someone elses name on it. I tried to call the office and no one answered so I left a voicemail but no ones returned my call. So I had to keep calling through out the day until Isabelle answered. she was confused and had no one by name on file. I could hear her talking to someone which later I found was Ashley (the property manager) Isabelle said she would have Ashley call me back. Ashley did call me back and apologized and said I was approved but gave me the wrong lease. I understood because mistakes happen and she apologized and sent me a new one by the end of the day. When I went over the correct lease the total due did not add up correctly. The amount I was told to pay verses what was written down (which was significantly higher) didn't add up. I had to keep calling through out the day just to get someone to answer the phone. Isabelle couldnt tell me why the amount due was larger and couldnt explain how the math didn't add up right either. She told me to disregard it and to just pay the "special" price. I told her I didn't feel comfortable since its a contract that could be used against me later. I asked her if I could speak to Ashley but she never let me. She just kept relaying messages for her. Finally, Isabelle told me they would get it corrected before move in day and she would email me. No one ever emailed or called me. I had to keep calling several times through out the day until someone answered. Isabelle stated that her manager was unable to modify it and that I could either pay the entire amount or take their word for it and pay the lower price while leaving the amount due price on the lease. This wasn't a good answer, and I felt like no one was listening to my concerns. I opted not to sign the lease since no one could explain the charges to me and were unwilling to change them. Amber Grove Properties missed the mark.

Livy S

January 24, 2023

I lived here back in the early 2000s and from the reviews it's still sounds like a bad place. I never felt safe here. Police were here everyday and my car was broken into twice.

Courtnay Cozine

December 18, 2022

I have seen another review saying something similar about the Manager .. Ashley Is AMAZING !! Any time I have an issue I go straight to her & it gets resolved in a timely manner. The apartments are older & could use some modernization but no real complaints. I have a large patio , 2 sliding glass doors!! My only negative would be the parking lot there isnât enough parking but i love my unit I love the management & even the maintenance men are friendly & helpful !! 4 Stars for Amber Grove ð

Asia King

September 29, 2022

The manager is over the top at times or MIA other times especially if there's a problem. I started to see roaches and they wouldn't do anything so I ended...

Tracy M.

September 26, 2022

The manager is over the top at times or MIA other times especially if there's a problem. I started to see roaches and they wouldn't do anything so I ended...

Tracy M.

September 26, 2022

Between two years of a roach infestation, being blamed for said roach infestation and then finding out my neighbor had been deceased for several months,...

Simone H.

September 23, 2022

Between two years of a roach infestation, being blamed for said roach infestation and then finding out my neighbor had been deceased for several months,...

Simone H.

September 23, 2022

We lost our mailbox key and the manager put in a work order and within 1 day the maintenance man put a new lock on our mailbox and gave us a new key. This is the fastest help I have ever received from an Apartment Complex, keep up the good work.

Ivo “Windy” Clark

July 06, 2022

I love that the apartment it is a corner apartment so I have 2 balconies and my neighbors are nice and welcoming, the only negative issue I have is the carpet is extremely stained and it looks like alot of things were painted over to try to cover up, too many to mention, then not serious stuff like both patios were trashy and obviously not cleaned but other than that me and my Son are grateful to have our own place, finally. Oh one more thing we love the area, there is alot of businesses buy the apartment so it's really convenient for us.

Ivo “Windy” Clark

July 06, 2022